Yes, all products sold on GoGlam are 100% authentic. We source our products directly from authorized distributors and trusted suppliers to ensure their quality and legitimacy.

Absolutely not. We take pride in maintaining high standards. All products undergo thorough quality checks and are within their valid shelf life before they reach you.

Your safety is our priority. If you experience a reaction to any of our products, stop using it immediately and consult a healthcare professional. You can also reach out to us for further assistance or guidance regarding the product.

• Metro Manila: 1-3 days
• Luzon: 1-5 days
• Provincial: 3-7 days
  
  We’ll provide you with tracking details once your order is shipped.

We offer same-day delivery for Metro Manila from Monday to Friday for orders placed before 5PM. Orders placed after 5PM will be delivered the next day. Weekend orders will be processed and delivered on Monday.

We ensure all orders are carefully packaged to prevent damage during transit. Fragile items, like cosmetics and skincare products, are wrapped securely with bubble wrap and placed in sturdy boxes.

We accept returns or exchanges for products that are defective, damaged, or incorrect upon delivery. You can check our policies to learn more. Return & Refund Policy >